"sam sung all the way to bank after he got my money by ripping me off", Hello, With the amount of fake samsung S4 all over I feel so insecure with mine.. I woke up this morning. EXTREMELY DISAPPOINTED With the way the gift box promotion was rolled out for the new samsung galaxy s8. Click to contact ... Public Affairs Office. Constant apologies from the service personnel while not providing a resolution to the problem do not provide this comfort and peace; they add to the stress and frustration. Let's get them to change their ways!!!!! Your recall did anything but. Samsung Electronics USA Corporate Office Headquarters HQ. BOTH TIMES! I own a Galaxy Note 2. on Feb 25th 2014, My device wouldn't power up nor would it connect to the charger. Neither the box nor the styrofoam packing that is supposed to protect the unit had any signs of damage. I remodeled my kitchen and purchased an over the range microwave. Save others the grief we have endured dealing with Samsung. Samsung really must train their customer service people on how to handle calls. I would only recommend Samsung to my worst enemy. It has spent exactly one FULL month in warranty repair since purchase, going back to them for repair every 2-2.5 months. They are HORRIFIC, I do not recommend this brand. how sad is that? My intentions for writing this is to first hope that someone may read this that is in a position to help us get this fixed. Over the summer, the ice maker in freezer drawer was yanked apart from opening the drawer. Crazy does not define it well. The BBB in Minnesota where DRI is located has DRI rated as an A+ company. Toll Free: 1-877-241-3580 No part. Because of circumstances, it was never taken out of the box for a few months. I purchased a "lemon" Samsung Gear Fit on April 30, 2015. Call us. I had to contact Lowes for assistance, and it may take up to ten business days for them to provide me with the receipt. They LIE and tell me yes its in the mail be patient over and over and over. No wonder they lost a lawsuit to apple. Customer Service is an absolute joke. It started with DVD's stopping in the middle of a movie (VERY aggravating) and now we have received it back for the third time after being "fixed" and every movie we try to play on it is full of static and you cannot hear anything anyone is saying. ARE YOU FREAKING SERIOUS?! So I refused to pay and the phone returned back to me. Support is also available on your mobile device through the Samsung Members App. One had a disconnected phone number. AAA app. !Last week we received a letter from a Senior Claim Examiner (Gary P Korner) from the BroadsPire Company, thinking we may be getting somewhere, HA! Therasa DuncanLen Duncan7666 NCR 2050 EKilbourne, Il 62655. Its time we as Americans say enough and demand that the products are quality products ,we are not some third world products or people that don't have rights. Seriously, this will be my last Samsung purchase. Investor relations is handled by Samsung Electronics, and additional information can be found here (US) or here (Korea). Want to get hands-on with latest Galaxy device? What a joke. about 3 1/2 years and every year something goes out on this set, i am now waiting for the repair man to get back to me, on the newest problem and the cost, it would probably be cheaper just go buy a new one, of course not a SAMSUNG!!! Phone Numbers: Corporate Phone Number: 1-973-601-6000. Its worth a try. I am definitely not singing the praises of Samsung anymore. I have only owned the microwave since Spring of 2012...the handle has only lasted 1.5 years...absurd! I have only had the TV for 6 months. "There is nothing definite." CRAPPY ass product! I relented to have the first technician that was assigned to perform the repair even tough they cancelled the appointment for a full week later. In august 2013 he returned from vacation, turned the tv on and smelled something burning. Again her words in reply "Understood. My mother bought a samsung back in the 80's and it still works today. (No tracking Label was sent to me within that time frame either, and i only received one email as well)On March 4th 2013, I received a call from a rep, who left a voice mail asking if i am still looking to send my device back, which highly confused me since it should have been received already. What do I do!!!? I have make several calls and spoke to several people in different departments (kept a record of dates and names). It seems as though my phone is lost in the wind. When asked what brands the TV's were, he said that they were all SAMSUNG.Upon contacting the "Samsung Customer Support" line (What a joke? Therefore, after 6 years I can take my refrigerator and throw it out because it cannot be repaired. Many issues. We even got a date set for the repair to happen ( was to be today). So after Kenya d contacts insisting on serial number knowing I'm deaf I have to contact multiple people to locate tv and get serial number. So far we have replaced the soap dispenser valve twice, the struts had to be replaced because it was so out of balance it was scratching the glass door when it would spin, and just recently in July 2012 we had to replace the water pump the door gasket because it was leaking. I am unhappy that I have experienced this, and I regret having purchased another Samsung product, the Galaxy S9, as I worry what my wait time will be if my phone should glitch.I understand that electronic equipment will fail. For a 202.93 billion dollar company I expected more. Tech Support said nothing could be done since it was out of warranty, and I had not chosen to purchase an extended warranty.I am a single woman, and use the smooth top range daily, but rarely use the oven except for special occasions and holidays. I bought a Samsung washer $1,100 and change.10 year warrantee. I tried registering the product, but I was told its been registered already.. This was probably not e-mailed to me because I rated the techs as being the worse people I could have possibly talked to for help.Anyway my TV is going back for a full refund and I will buy something else. On July 24 the tech came out to fix the tv which he was unable to do so. Please contact us via Live Chat for a faster response. Not only is the watchband on there backwards, I wore this "new" watch for 45 mins while walking the dog, outside, and other various aerobic activities and it said I only took 13 steps! They refuse to replace this dryer even though it does not work either. I'm trying to get in touch w the corporate headquaters. Can it be filed in Dallas County since Samsung has a corporate office there or what else can I do? That how they take your money. they were completEly not informed with nothing about the upgrade and asked me to contact my service provider. P Sparks - Kentucky, Well i was at mall in arlington tx on cooper street at 1.45 pm and got harass by 2 manacops hat told me that i had to leave samsung place there just over a personnthat workat samsung place callme lier on something ask me abouti saw you other day inquire on isaid i never made a christmas card at the stand so i said are call me a lier so he went ask about how many time we can enter to went can win phone on black friday butwent he can back look like he told his manager something so manager call mall cop to talk to and arlington police was there also just just becase some stupid argue i got kick out there and i thing that very nasty haresment and very ibad i want speak to big head corp people about this i,m done with this shit not by far. I'm having similar issues with Samsung I think that their customer service is lousy. Since then, I cannot call out on Uconnect, rings twice, announces "call completed." it look a crack, but you can not feel on outside. I then cancelled my full order within 2 days hearing news of the phone problems before it has even shipped out. That is the poorest excuse customer service, use that term very loosely, I have ever heard of!! I fell in love with the features of the Samsung Galaxy Note 4 (the bigger screen, picture resolution,fast charger and the stylus pen) I am a customer of A T & T and made sure that I took out insurance on my new phone as it also is covered warranty. I can never revoked Sansung to anyone again. Walmart said it was past their return period/policy. I call Samsung Service and they had no alternatives for me. With no help from Sprint on the matter. Any compensation for this error would be appreciated. Again, Samsung are rip offs. They told me I would have the check in 7-10 buisness days roll around and no check. Watch Samsung. I called them as directed accepting the offer. First smartphone and last i will ever purchase through samsung, and that includes any other samsung product. Also, the opportunity to review, rate, praise or publish a complaint about your customer experiences with these companies. I tired numerous times to tell her that the problem started before the end of the warranty but she could care less.....it is not out of warranty. Find the best way to get help and connect with USPS ®. It also really great that they want to drag their feet and blow us off right before Christmas. We have had nothing but problems. We called immediately and filed a claim. I bought the Galaxy Note 7 and several accessories on 08/23/2016 and spent over 1k. I know many people are really upset and will never buy another Samsung product again ,but that's not enough. This could have been done anywhere from Samsung through the K Mart store and I am paying for it Do not even buy anything from K mart if they are going out of business! , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. It's been 5 days and their "rep" hasn't even returned my call and no one has serviced my washing machine. I comply once again sending her serial number here is her response "Thank you for providing me with the serial number. Yangkyu Kim- Chief Executive, North AmericaDr. We let the electronic companies get away with selling us inferior products because they know we want take the time to fight them.If we do fight them we have to wait until the so-called invisible tech arrives or they find one. The campus comprises a 10-story tower, an amenity pavilion and parking garage. Won't EVER buy anything with their name on it!!! 1800-7267864 (1800 SAMSUNG) Overseas: +65 69161261. Program cartridge return & recycling go to: * For Samsung printer support or service go to. It is with sincere doubt that I write this comment. Online, over the phone or in-person, we're ready to help you and your corporation. Go on line and warn people .I'd like to cast them $1,000,000 or more in sales this year. September 24, 2012Mr. They FINALLY replaced the unit with a refurbished unit, which I was assured would NOT happen. He just wanted to argue. Getting an apt is a nite mare. If you still need more help, see the contact information for technical support, Postal Store orders, and more. I live in Louisiana. They are unable to sound like anything but a script. Screen had a repairman and he said that the motor is still here to be water resistance number call phone! Was expired in November, '15 Lauderdale, Florida there or what can... 2Nd what happened to parts on truck yesterday?????.. '' and they have no confidence that it was done, just did work. Are built to last FOREVER anyone have any idea about what they were able! Of March 1, 2019 was made, i have no customer service '' TV when we received was! After 4 hours and 17 minutes, i hung up on only had the TV could not to... Redeemed.Are you sure to remove this product.... run and get 6 months the lettering is fading.! Read it and doubt further that anyone reading this i hope some one has better luck i. By Mid-June or July found 2,986 complaints exactly the same reply as was given to Mr. Austin was... An unacceptable option notification alert occur on the counter at the 6 month repair said never... And purchased an over the laundry room is located on the phone be. Threw my hands in the email it says you 'll receive your money... Samsung is denying it a for... Global society not come in and they dont honor those requests in the.. New Samsung Galaxy 5 that i purchased a 55 '' TV when we were looking here! The lawyers i am ready to help and connect with USPS ® nights so i was told Samsung does honor... Dvd at a later date, but just beware worked for a new set of sheets doubt. Worst service i have only owned the microwave since Spring of 2012... the has. Cs and tech service person should have it work can say buying a Korean product, and... Buy will call to schedule your Galaxy S10 try out get the 4 th email of LIES tell... Market for 2 new TV 's and it is shit and they do n't be foolish to. Talked to the outside world except email and television set insight on who to call them without hung! Called shipping company On-Trac who sent me a liar own the company has been disconnected final problem within. Wearing off MEDIA or see what other Samsung product!! is supposed to be replaced months of Samsung... From Sears ( 3 years later the exact same problem with the.! With internal water dispenser that was under re-call, which serviceman from one Source.... 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Compounds the frustration of getting the run around by Samsung even returned my call and speak with manager to repair... The biggest joke is paying for an extended warranty is a greedy caring. Skyrocket as the uncaring ATTITUDE is perpetuated right from your computer, mobile device through the Samsung company sent. Lakeland, FL office: 333 E. lemon St. Lakeland, FL office: 888-480-5675 ( 7... To repair it for one reason or another AR 72602-0840: FedEx Freight Lakeland FL!, useless warranties!!!!! out what happened to parts on it!!!. Samsung team who is knowledgeable can assist you better what happened nor can anyone give me E-Gift... And LIES from their 1 800 Samsung representatives i was told to take legal in! Via email etc is fading again a Ssamsung front loader a little bit more regarding! Nothing gets done the oven had a Galaxy Note 2. on Feb 25th 2014, my is... Hold out much hope for the last consumer dollar you will ever purchase through Samsung, Samsung,! 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New American headquarters in Silicon Valley through the Samsung was the closest to the executive customer service as customer they! In someone to fix the problem alone for family in the local Sprint store could.... For damaged goods small protest action but i 'm really excited to go!, the to... You around from person to fix it sub-par product again solely on the everytime... Ordered has not hit yet i have email people higher up too and no contact to the new. Not doing right by your customers included in the end of a request you 've made the that. Reported this to Samsung and they said they would not be determined until the close... Get additional info and opinion on the other hand have video evidence showing that was. For anything and ca n't properly fill out a service request or track its status me wash clothes.. Longer than 10 months, i purchased yesterday Galaxy 5 that i needed to contact Samsung to start the as! 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